A shop management system is going to benefit your auto repair store in many ways. However, if you are not used to dealing with software, one of the disadvantages is that you will need to take extra precautions to protect your computer systems. Viruses can destroy your entire network, so you will need to do more than the usual to make sure that you don’t expose yourself to a cyber-attack. Here are some great tips to get you started.
Create a computer policy that becomes a part of the mandate for your organization. This is especially important if you are transitioning from manual to digital. Employees can get excited about new equipment and start using it in an unauthorized manner. The policy should make it clear about acceptable computer use during working hours. The rules need to be very specific, here are some suggestions:
- No downloading information that hasn’t been formally authorized by management.
- No using computers for personal use such as accessing emails etc.
- No accessing social media sites whatsoever.
- No playing games.
Monitor computer use
Having a policy is great, but there are always employees who are going to break the rules, this is especially true if they know they are not being monitored. To further protect your systems, make sure computer use is constantly monitored. It is common for staff to waste time on tasks that are non-work related when they have access to computers. You can monitor computer use by adding additional software to your systems that are specifically designed to track usage.
If you don’t want to monitor computer use after installing a shop management system, you can choose to restrict access instead. You can do this by making sure employees only have access to websites that are store related and block everything else such as social media sites, email, shopping etc.
Update anti-virus software
Install the latest anti-virus software to make sure that your computers are protected, new viruses are created every day, and up to date software will make sure that your computers are not at risk.
Before you invest in a shop management system, you want to make sure that it is a good fit for your company. Each auto shop business has got different needs so do your research before making a financial commitment. The majority of software companies are contract based only, and if you decide that the product isn’t suitable for your needs, you will have to pay a cancelation fee. You can avoid this by choosing a company that offers a free trial.
Tekmetric is offering a free trial for the rest of 2018, you have access to all areas of their shop management system free of charge. You don’t have to sign a contract, there are no hidden fees and you are under no obligation to continue using the software once the free trial is over. If you decide that its not for you, simply return it without having to pay a cancellation fee. There are plenty of other software companies offering similar perks, so as stated, do your research and make sure the software you choose provides what your company needs.